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Privacy Policy

Effective Date: 25/2/2026

This Privacy Policy explains how JARNAZI OU ("Company", "we", "us", or "our") collects, uses, discloses, and protects personal information in connection with our website, applications, and services (collectively, the "Service").

Company Name: JARNAZI OU
Legal Address: Ahtri tn 12, 10151 Tallinn, Estonia
Contact Email: contact@jarnazi.com

By accessing or using the Service, you confirm that you have read and understood this Privacy Policy. If you do not agree, please do not use the Service.

1. Definitions

  • Personal Data means any information relating to an identified or identifiable natural person.
  • Processing means any operation performed on Personal Data (e.g., collection, storage, use, disclosure).
  • Controller means the entity that determines the purposes and means of processing Personal Data.
  • Service Providers means third parties who process data on our behalf.

2. Information We Collect

We may collect the following categories of information (depending on your use of the Service):

2.1 Account Information

  • Name (if provided)
  • Email address
  • Login/authentication details (e.g., tokens, session identifiers)
  • Account preferences (including language or UI settings)
  • Token balances and usage history

2.2 Transaction and Billing Information

  • Token purchase history and transaction metadata
  • Billing-related metadata and payment confirmations
  • Payment Card Data: we do not store full payment card numbers or sensitive payment credentials. Payments are processed by third-party payment providers.

2.3 Technical, Device, and Usage Data

  • IP address and approximate location derived from IP
  • Browser type/version, operating system, and device type
  • Device identifiers and session identifiers
  • Log data (timestamps, pages viewed, referring/exit pages)
  • Feature usage and interaction metrics
  • Diagnostics and performance data (e.g., crashes, errors)

2.4 Camera, Microphone, and Media Inputs (When Enabled by You)

The Service may allow you to use device permissions (such as camera and/or microphone) to capture images, videos, or audio. You control whether to enable these permissions through your device/browser settings.

  • Images, video, and/or audio you choose to capture or upload
  • Associated metadata (e.g., file type, size, duration, timestamps)
  • If your device attaches metadata (e.g., EXIF), it may include additional information. You can remove such metadata before upload where your device allows.

Important: We do not access your camera or microphone without your permission. If you do not grant permission, you may still use many features of the Service, but media-capture features will not function.

2.5 Communications

  • Messages submitted via contact forms
  • Customer support inquiries
  • Administrative communications (service notices, security updates)

2.6 AI Interaction Data

  • Prompts/inputs you submit to debate or AI features
  • Generated outputs returned by the Service
  • Usage metadata relating to AI functionality (e.g., feature used, time, tokens consumed)

3. How We Use Your Information (Purposes)

  • Provide, operate, and maintain the Service
  • Create and manage accounts and authentication
  • Manage token balances, usage, and entitlement checks
  • Process transactions and provide receipts/confirmations
  • Enable features you request, including camera/media functionality
  • Prevent fraud, abuse, unauthorized access, and security incidents
  • Monitor, troubleshoot, and improve performance and reliability
  • Analyze usage to improve features and user experience
  • Respond to requests, support tickets, and communications
  • Comply with legal obligations and enforce our rights and agreements

4. Legal Bases for Processing (EEA/UK)

If you are in the EEA/UK, we process Personal Data under one or more of the following legal bases (GDPR/UK GDPR):

  • Contract: to provide the Service you request and administer your account and purchases.
  • Legitimate Interests: to secure, improve, and protect the Service (e.g., fraud prevention, analytics, support).
  • Legal Obligation: to comply with applicable laws (e.g., accounting, regulatory, lawful requests).
  • Consent: where required, including certain cookies/analytics and device permissions (e.g., camera/microphone).

5. Cookies and Similar Technologies

We use cookies and similar technologies (e.g., local storage, SDKs) to operate and improve the Service. Depending on your jurisdiction, we may request consent before placing non-essential cookies.

5.1 Types of Cookies We Use

  • Strictly Necessary Cookies: required for core functionality (login sessions, security, load balancing).
  • Preferences Cookies: remember choices (language, UI preferences).
  • Analytics Cookies: help understand usage and improve performance (may be optional depending on locale).
  • Security Cookies: help detect fraud/abuse and protect accounts and infrastructure.

5.2 Managing Cookies

You can control cookies through your browser settings and, where available, through consent controls on the Service. Disabling certain cookies may affect functionality.

6. Data Sharing and Disclosure

We do not sell your personal information.

We may share information with:

  • Payment Processors: to process card/crypto payments and handle fraud prevention and compliance.
  • Hosting/Infrastructure Providers: to run the Service (servers, databases, storage, delivery networks).
  • Analytics Providers: to measure performance and usage (subject to applicable consent requirements).
  • AI/Model Providers (where applicable): to process your inputs and generate outputs for requested features.
  • Professional Advisors: legal, accounting, audit, and insurance as necessary.
  • Authorities/Legal Requests: where required by law or to protect rights, safety, and security.

Service Providers are required by contract to protect data and use it only for authorized purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including outside the European Union. Where required, we implement appropriate safeguards such as Standard Contractual Clauses and additional measures as appropriate.

8. Data Retention

We retain Personal Data only as long as necessary for the purposes described in this Policy, including business, contractual, legal, accounting, and security requirements. Retention periods may vary depending on the type of data and the context of collection.

  • Account Data: retained while your account is active and as needed thereafter for legal/security purposes.
  • Transaction Data: retained as required by tax/accounting and audit obligations.
  • Support/Communications: retained to resolve issues and maintain records of requests.
  • Media Inputs (Camera/Uploads): retained only as necessary to provide the requested feature and for security/compliance, unless otherwise stated in-product.

9. Security

We implement technical and organizational measures designed to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. AI and Automated Processing

The Service may use automated systems, including AI models, to process inputs and generate outputs. AI outputs may be inaccurate, incomplete, or inappropriate, and should not be relied upon as professional advice.

Where applicable, we use automated processing to operate features (e.g., formatting, classification, moderation, fraud prevention, performance optimization). If a decision that significantly affects you is made solely by automated means, you may have rights under applicable law to request human review, contest the decision, or obtain an explanation.

11. Children

The Service is not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from minors. If you believe a minor has provided Personal Data, please contact us so we can take appropriate action.

12. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access and obtain a copy of your Personal Data
  • Correct inaccurate or incomplete data
  • Request deletion (subject to legal exceptions)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where processing is based on consent)
  • Opt out of certain processing where applicable

To exercise your rights, contact us at: contact@jarnazi.com

EEA/UK: You may also have the right to lodge a complaint with your local data protection authority.

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights to request access, deletion, and correction of personal information, and to opt out of the sale or sharing of personal information. We do not sell personal information.

Requests may be sent to: contact@jarnazi.com

We do not discriminate against users who exercise privacy rights.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Service with a revised effective date. Continued use of the Service after an update means you accept the updated Policy to the extent permitted by law.

15. Contact Information

JARNAZI OU
Ahtri tn 12, 10151 Tallinn, Estonia
Email: contact@jarnazi.com